Make it easy for the client to pay immediately to avoid having to send another reminder. You can also include information about where to send a check or money order. If you use an online payment portal, include a link that the client can click to enter their card or banking information. Provide a call to action and describe how the client can submit payment. Consider using formatting like bolding and spacing to emphasize these important details. Double-check the client's account and past communications to ensure you have the correct amount. Reference the due date and amountĮxplain when the invoice was due and how much the client owes. This establishes a positive connection before making your request. Address the client by the name they prefer, and consider including a phrase or question mentioning their purchase. Remember that you want to request payment while still maintaining the possibility of future contracts with the client, so being friendly is important. Include a polite openingīegin the email with a polite opening to greet the client.
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Related: How To Write an Invoice in 9 Steps 2. Payment Plan for Invoice #1078: Overdue Notice Your Web Services Invoice (#45089) Is Two Weeks Overdue Here are some example subject lines for a past due invoice email: Include the company name or note what the invoice is for to provide additional context for the email. Mentioning the invoice in the subject line can catch the client's attention and immediately remind them that they have a payment to make. Start by writing a subject that references the invoice. Here are some steps you can follow to write an effective past due invoice email: 1. Related: Q&A: What Is Accounts Receivable and How Does It Work? How to write a past due email These emails ensure companies have the cash flow they need to operate and limit the number of outstanding balances to track. A past due invoice email is a simple way to remind them about their commitment. Many clients miss payments simply because they forgot about a due date or lost an invoice. Sending past due invoice emails is important because it allows you to collect payment while maintaining respectful relationships with clients. Related: What Is an Invoice? Definition, What's Included Why send past due invoice emails?
When writing a past due invoice email, you politely follow up with clients about their outstanding balance to keep their accounts in good standing. Email is a useful channel for sending past due messages because so many clients conduct most of their communications online. It includes information about how much they owe, when the due date was and how they can move forward with payment. What is a past due invoice email?Ī past due invoice email is a message that you send to clients when they're late on paying an invoice.
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In this article, we explain what a past due invoice is, share steps for writing one and provide several templates you can use in your professional communications. Learning how to write a thoughtful email for past due invoices is a useful skill for anyone working with client accounts.
When a client misses a payment, sending a tactful email is a good strategy for maintaining the business relationship while meeting the business's financial needs. Collecting money for invoices is an important aspect of working with clients.
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